Mediation is an alternative dispute resolution (ADR) process where a neutral third party facilitates negotiations between disputing parties to reach a mutually acceptable settlement.
Artificial Intelligence (AI) in the legal context refers to the use of machine learning, natural language processing, and automation tools to streamline and enhance various legal processes. In mediation, AI has emerged as a transformative force, offering tools to improve efficiency, predict outcomes, and enhance access to justice.
AI tools commonly used in mediation include predictive analytics software, which estimates the likelihood of case outcomes, and natural language processing tools for analysing documents and communication patterns. Automated scheduling tools and virtual platforms also play a significant role in organising mediation sessions efficiently. These innovations have proven crucial in reducing the time and cost associated with traditional mediation methods.
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