South Korea’s FTC Investigates Kakao For Supplier Practices Under Retail Business Law

South Korea’s Fair Trade Commission has initiated a consent resolution with Kakao over allegations of unfair supplier practices on its platform. The investigation revealed increased supplier costs linked to mandatory delivery models and higher commission fees.

South Korea’s FTC Investigates Kakao For Supplier Practices Under Retail Business Law

On 20 January 2025, South Korea's Fair Trade Commission (FTC) initiated a consent resolution procedure in its investigation into Kakao for alleged violations of the Large-Scale Retail Business Act.

The investigation focuses on Kakao’s business practices within its "Kakao Gift" platform, particularly the company’s approach to supplier shipping arrangements and fee structures.

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